Shipping policy

Shipping Policy – Viva Gadgets

At Viva Gadgets, we aim to ensure timely and reliable delivery of all orders. Please read the shipping policy carefully before placing an order.

Shipping Locations

We currently deliver products across India. Shipping availability may vary depending on the customer’s location and courier service coverage.

Order Processing

  • Orders are processed within 1–2 business days after order confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

Delivery Timeline

  • Estimated delivery time is 3–7 business days, depending on the delivery address.

  • Delivery timelines are indicative and may vary due to courier delays, weather conditions, or other circumstances beyond our control.

Cash on Delivery (COD)

  • Cash on Delivery (COD) is available for eligible locations.

  • COD availability is subject to courier service coverage and order value.

  • Viva Gadgets reserves the right to disable COD for certain locations or orders at its discretion.

Shipping Charges

  • Shipping charges, if applicable, will be displayed clearly at checkout.

  • Any additional charges, including COD fees, will be informed before order confirmation.

Correct and Complete Delivery Address

Customers must provide a complete and accurate delivery address, including:

  • House/Flat number

  • Street/Area name

  • Landmark (if applicable)

  • Correct PIN code

  • Active contact number

Viva Gadgets will not be responsible for delays, failed deliveries, or order returns caused by incorrect, incomplete, or inaccurate address details provided by the customer.

Failed or Returned Deliveries

  • In case of failed delivery due to incorrect address or customer unavailability, re-shipping charges may apply.

  • Orders returned to origin due to address-related issues may not be eligible for refund.

Order Tracking

Once shipped, tracking details will be shared via SMS, email, or WhatsApp, subject to availability.

Contact Information

For shipping-related assistance, please contact
Email: vivagadgets3467@gmail.com
WhatsApp: [8237982813]

Viva Gadgets reserves the right to update this Shipping Policy at any time without prior notice.